A workshop for Nordic members of a railway Union, with theory about motivation in volunteer work, and a service design process with the aim of increasing volunteer engagement through more motivating offerings for volunteers.
2019
The participants worked with personas and volunteer motivation canvases.
The workshop included a lecture about intrinsic and extrinsic motivation as well as some theory about behaviour change. The participants used knowledge from the lectures to work on pre-made personas and specifically designed volunteer motivation canvases.
Salla Kuuluvainen 